Do I purchase the materials or do you?

• Materials are either provided by you, or you may opt to have us purchase them for you.   We always strive to find the best deal for the dollar without compromising quality.  Keep in mind, you will pay for time (hourly rate) we spend acquiring your materials.    

Materials won't fit in my car.  Can I put on 'will call' and have you pick them up for me?

• No problem.  Simply pick out your materials, pay for the merchandise, and either provide us with the receipt for pickup, or advise the store to allow pickup by New Age Additions.   We will deliver the materials to you, and do the installation work to complete your project.    You will pay for time (hourly rate) we spend picking up the materials.

Do you work by the hour, or by the project?

• Small repair work, requiring 1-8 hours is usually done 'by the hour'.   

• Larger projects, with many steps (i.e. dry time for primer, drywall, etc) are more cost effective if bid as a 'project'.   Our 'labor' bid will not change unless requirements change during the project.  The 'material' estimate may be higher/lower, depending upon the actual cost.  Keep in mind, you will pay our hourly rate for handyman's time spent  procuring materials for your job.

• How soon can I get an appointment?

• We work by a schedule, which varies from week to week.   Sometimes, same day service is possible.  Typically, we can schedule appointment for the same week.

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  Can you do some repairs to my Rental and bill the Home Owner  for the work?

• In order to do so, we need Home owners approval.   Upon receipt of an approved work order from the Owner, we will make arrangements with the tenet and owner to do the work and submit our invoice to the owner for payment.       

• Can you do some repairs to my condo, and bill the HOA for the work?

• In order to do so, we need HOA approval.   Upon receipt of an approved work order from the association, we will arrange w/condo owner to do the work and submit our invoice to the HOA for payment.

• If I provide a list, and show you what I need - do I have to be home while you do the work?   

• Many of our customers feel comfortable leaving us a key or arranging access to their property, so we can handle their request/s while they are at work.

•      Do you work on weekends (Saturday and/or Sundays)?

  • Yes, we work 7 days a week.  Weekend appointments book up quick, so it is best to plan ahead if you need Saturday or Sunday service. 

  Do you invoice for services rendered?

  • Yes, we will invoice if (upon completion of service call) payment is not possible in person.   

  Do you takes checks or only cash?  How about credit cards?

• Checks or cash.  

• Why do so many other handymen NOT show up or fail to return my calls?   

  • Handyman services sometimes consists of an unemployed guy with a truck and some tools, trying to get by.   Many aren't running an actual business, likely require cash payment only, and do not take the job seriously.   We hear stories all of the time about 'no shows' and 'lack of responsiveness' from these types of handymen.

• Are you a licensed contractor?  

• New Age Additions is not a licensed contractor.  We work legally, with a City Handyman business license, and $1,000,000 insurance liability in place.